Meet the Staff

Jim Sheperd
If you’ve been in our store you could not help but notice the stately, quiet gentleman in the paint department. Diamond Jim, as he is fondly known, has been supporting our paint department since 1998. Quiet he may be but Jim knows the color zone like a great hitter knows the strike zone. If you need paint mixed or matched Jim is your go-to person.
Mario Carreiro
We maintain over 6,000 square feet of warehouse space in 2 locations and regularly stock over 90,000 items. We feel fortunate to have in our employ Mario Carreiro to receive our many incoming shipments and organize them in our warehouse. Mario, who has made warehousing his career, joined our team in 2010. Mario’s warehouse expertise helps us quickly access our stored inventory to fill the order requirements of our many commercial accounts and to replenish store stock as needed.
John McManus
Tom Phaneuf
Walk through our front door and you are likely to encounter Tom helping a customer in our lawn and garden section or merchandising the thousands of items we regularly stock. Tom has been in the hardware business since 1969 and we have had the good fortune of having him call Richmond Hardware home since 2002. He is one of our most versatile employees with expertise in lawn and garden, snow blowers, lawn mowers, and other hardware available from our rental store. Tom also keeps our retail store merchandised so that the items you are looking for are neatly shelved and readily and logically accessible.
Meet Judi! Back in 2008 we were fortunate to have Judi respond to our open cashier position. Judi quickly connected with our customers. Her friendly demeanor, desire to help the customer quickly made her a customer favorite and go to person. Since then, Judi's role in the store has greatly expanded. Today, you will find Judi in the area of our paint department where she is one of our paint experts and skilled with Ben Moore, Rust Oleum and all of our paint and sundry products. There, she helps both our painting contractors and homeowners. One of Judi's specialties is color consulting. She has developed a strong following. Need help deciding between two colors for your kitchen? Want to know the latest trending color? Just ask Judi! But Judi's overriding skill is her character. Judi takes personal pride in helping customers get the right product for their task. If she is not 100% positives of what to recommend she will seek out another employee for their expertise. Out side of the store, Judi has many interests. She is a wife and mom, interested in holistic health and outdoor activities, including motor biking.